When something goes wrong

The llama in the menu bar is faded

Something needs fixing on the Mac. Hold the pointer over the llama to see what, or open its menu:

• Tailscale isn’t running on this Mac: open Tailscale and sign in.
• Can’t see the screen: allow Qispi Host in System Settings › Privacy & Security › Screen & System Audio Recording, then quit and reopen it.
• Allow Control in Accessibility…: allow Qispi Host in System Settings › Privacy & Security › Accessibility.

Qispi says “No answer”

• Check that Tailscale is on, on your device and on the Mac, with the same account.
• Check that Allow Remote over Tailscale is on in Qispi Host’s menu.
• On Qispi’s home page, a Mac without a green dot can’t be reached right now: it may be asleep, off, or offline.

“Qispi Host on the Mac needs an update”

Your Mac’s Qispi Host is older than Qispi. Choose Update the Mac in Qispi (⋯, or Settings › This Mac), or Check for Updates… in Qispi Host’s menu.

The picture is blocky or slow

On a slow connection, Qispi sends fewer details and may make the picture smaller, to keep it moving; it sharpens again once the connection is better. ⋯ › Show Diagnostics shows the connection’s speed and what’s lost.

Display doesn’t find the Mac

• Use a cable between the iPad and the Mac: Display doesn’t work over Wi-Fi.
• Check that Qispi Host is running (the llama in the menu bar).
• Unplug the cable and plug it in again.